Sloterbaik Terms & Conditions – A Complete Guide for All Malaysian Members

Welcome to Sloterbaik – Malaysia's leading online casino and sports betting platform. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and sloterbaik ("Platform", "We"). By registering, logging in, or using any services provided by sloterbaik, you agree to be bound by all terms contained in this document.

This document should be read in conjunction with Privacy Policy and Responsible Gaming Guide Sloterbaik, all of which form part of the overarching agreement between you and this platform.

To register and use sloterbaik's services, you must meet all of the following criteria:

• Aged 18 years and above at the time of registration.
• Is an individual acting in a personal capacity, not as a representative of any organisation or group.
• Not currently on a self-exclusion list on any gambling platform.
• Not under any court order or authority prohibiting participation in gambling activities.
• Play using legitimate personal funds, not money borrowed for gambling purposes.

3.1 One Account Per Individual

Each individual is only permitted to hold one (1) active account at Sloterbaik. Registering multiple accounts — whether under the same name, different details, or through another person — is a serious breach of these Terms. Sloterbaik employs advanced detection technology to identify duplicate accounts.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is truthful, accurate, and up to date. This includes your full name, Malaysian phone number, and active email address. Sloterbaik reserves the right to suspend accounts found to be using false or misleading information.

3.3 Password Security

You are solely responsible for keeping your account password confidential. Sloterbaik will not be liable for any losses resulting from unauthorised access caused by your own negligence. Contact our support team immediately if you suspect your account has been accessed by an unauthorised party.

All financial transactions at Sloterbaik are conducted in Malaysian Ringgit (MYR). Below is a summary table of deposit limits:

All bank accounts or e-wallets used for deposits must be in the registered member's name. Deposits from third-party accounts are not accepted and the funds will be returned after deducting any applicable processing fees.

Sloterbaik is committed to processing all valid withdrawals within 15 to 30 minutes after the request is confirmed. Withdrawal limits and conditions are as follows:

• Minimum withdrawal: RM 50 per transaction.
• Maximum withdrawal for regular members: RM 50,000 per day.
• VIP members enjoy higher withdrawal limits based on their membership tier.
• The first withdrawal must be made to the same method used for the deposit (for anti-money laundering purposes).
• Identity verification (KYC) may be required for withdrawals exceeding a certain amount.

5.1 Pre-Withdrawal Requirements

Before making a withdrawal, you must ensure that all bonus rollover requirements have been fully met. Any attempt to withdraw prior to fulfilling the rollover conditions will result in the automatic forfeiture of the bonus balance.

All bonuses and promotions offered by Sloterbaik — including the Welcome Bonus, weekly cashback, reload bonuses, and special promotions — are subject to the specific terms and conditions stated alongside each offer. General bonus terms are as follows:

• Standard rollover requirements: 20x the bonus amount prior to withdrawal.
• Only one active bonus is allowed at any given time.
• Bonuses may only be used on one game category unless otherwise stated.
• Bets placed at odds below 1.50 will not count towards Sports Betting rollover calculations.
• Certain games may not be eligible to contribute towards rollover requirements — please refer to the specific bonus terms.
• Sloterbaik reserves the right to void bonuses and any associated winnings if a breach of the terms is established.

Sloterbaik's Sports Betting section covers Malaysia Super League football, English Premier League (EPL), badminton, Formula 1, NBA, e-sports (Mobile Legends, Dota 2, PUBG Mobile), and over 30 other sports. General betting rules are as follows:

• All bets are considered final once confirmed. No cancellations are permitted after confirmation except under the circumstances stated below.
• If a match is postponed and not replayed within 48 hours, the bet will be voided.
• Sloterbaik reserves the right to void bets where there is evidence of obvious odds-setting errors.
• A parlay (accumulator) bet will be fully voided if any single match within that parlay is postponed or declared void.
• The minimum bet limit is RM 10 and the maximum varies depending on the market type and match.

Casino games on Sloterbaik include slots, baccarat, blackjack, roulette, dragon tiger, sic bo, and live dealer games. Key rules to be aware of:

• All games use independently audited random number generators (RNG) to ensure fairness.
• Live dealer games use real physical equipment — cards, dice, and roulette wheels — visible through a live stream.
• Technical issues occurring during gameplay will be resolved based on the final server logs.
• If your internet connection is lost during a game, any bets already placed remain valid and will be settled according to the actual outcome.
• Any attempt to manipulate the system or exploit bugs is strictly prohibited and may result in immediate account closure.

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

• Money laundering – using the platform to process illicit funds.
• Identity fraud – registering using another person's name or personal details.
• Game manipulation – using software, bots, or automated methods to exploit the system.
• Bonus abuse – registering multiple accounts to claim bonuses repeatedly.
• Unauthorised collusion – colluding with other players to cheat in table games.
• Sharing of login credentials – sharing your account with another person.

Sloterbaik reserves the right to suspend or close the account of any member under the following circumstances:

• Breach of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or illegal activity.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• A self-exclusion request submitted by the member.
• Accounts that have been inactive for more than 12 consecutive months.

For inactive accounts, a monthly administrative fee of RM 5 will be deducted from the account balance after 12 months of inactivity, until the balance reaches zero or the account is reactivated by the account holder.

Sloterbaik takes its social responsibility seriously in ensuring all members play safely and responsibly. We provide a range of support tools including:

• Daily/weekly/monthly deposit limits – set your personal limits from your account settings.
• Loss limit – cap the amount you can lose within a set period.
• Play time limit – set session time reminders and limits.
• Cooling-off period – pause all gaming activity for 24 hours, 7 days, or 30 days.
• Self-exclusion – restrict access to your account for a minimum period of 6 months.

For more information and support resources, please visit the Responsible Gaming us.

Sloterbaik collects, processes, and stores your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. Your data will not be sold or shared with third parties for marketing purposes without your consent.

More information on how we handle your data is available in Privacy Policy Sloterbaik, which forms part of this agreement.

To the extent permitted under applicable Malaysian law, Sloterbaik shall not be liable for:

• Indirect, incidental, or consequential losses arising from use of the platform.
• Service disruptions caused by circumstances beyond our control (force majeure), including infrastructure failures, natural disasters, or internet outages.
• Losses arising from the player's own negligence in safeguarding their account.
• Inaccurate information provided by the player during registration or the KYC process.

If you have any dispute or complaint relating to your account, a transaction, or a game, the following procedure must be followed:

1. Step 1: Contact the Sloterbaik support team via live chat or email (support@sloterbaik.bet) with full details of your complaint.
2. Step 2: Our team will investigate and respond within 48 hours business days.
3. Step 3: If you are unsatisfied with the resolution provided, the dispute may be referred to the relevant regulatory authority.

Sloterbaik's decision based on server log records is final in all disputes relating to game outcomes.

Sloterbaik reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. However, we will endeavour to notify all members via:

• In-platform notification upon your next login.
• Email to the registered address for material amendments.
• The notice board on the Sloterbaik homepage.

Continued use of the sloterbaik platform after any amendments take effect will be considered acceptance of the revised terms. The date this agreement was last updated is 1 January 2026. If you do not agree with the amendments, you have the right to close your account by contacting our support team.